BOOKING TERMS & CONDITIONS

1. GENERAL
‘ Owners’ means S M Govier. ‘Applicants’ means clients applying to rent a property. ‘Tenants’ means Applicants when they have taken up residence. ‘Owners Booking Form’ means the Booking Form specified by the Owners to be used by all Applicants. ‘The Owners Acceptance Form’ means the form issued by the Owners to the Applicants by way of acceptance of the offer by the applicants to hire the property specified.

2. RESERVATION
Applicants can reserve property over the telephone or by fax but, the Owners accept no liability whatsoever for such reservations. Applicants should note that no contract for the property exists between them and the Owners until the Applicants have received the Owners Acceptance Form.

3. BOOKING PROCEDURE
a) The offer by the Applicants
Booking may only be accepted in writing on the Owners official Booking Form when all the questions have been answered satisfactorily. For bookings made more than 8 weeks prior to the tenancy commencement date a deposit of £100.00 of the rent must be delivered with the completed Booking Form. If a booking is made less than 8 weeks before the commencement date the full rent together with any additional charges must be tendered at the time of delivery of the Owners Booking Form.
b) Acceptance by the Owners
Following receipt of the Owners Booking Form as above, the Owners will accept or reject the Applicant’s offer and in the event of acceptance will forward the Owner’s Acceptance Form to the Applicants, whereupon a contract will exist between the Owners and the Applicants which will be subject to these conditions.

4. FINAL PAYMENT
Once the Owner’s Acceptance Form has been issued, the Applicants are liable for the payment of the balance of rent together with any additional charges 8 weeks before the start date of the tenancy. Non-payment by the due date will be treated as a cancellation and the Owners may re-let the property without reference to the Applicant who will remain liable for payment of the full amount on the same basis as in the event of cancellation (see 5 below).

5. CANCELLATION
All Applicants are advised to take out Personal Cancellation Insurance. Any request to cancel a booking must be sent or delivered to the Owners in writing, signed by the Applicant. Whilst the Applicant remain liable for the final payment by the due date as shown on the Owner’s Acceptance Form, the Owners will offer the property for let and will use whatever means they consider reasonable to re-let the property for the period booked. If the Owner is successful the Applicant will be refunded the difference between monies they have paid, less the sums receivable from the re-letting after deduction of costs and expenses incurred by the Owner which shall include a fee of £25.00 per week booked by the Applicant.

6. PRICE CHANGES
The Owners reserve the right to amend prices quoted in the Pricing Brochure or web calendar due to errors or omissions.

7. METHOD OF PAYMENT
Payment may be made by cheque or postal order. Cheques or postal orders should be made payable to S M Govier. In no circumstances are post dated cheques acceptable. Any charges raised against the Owners by their bank for dishonored cheques will be passed on to the Applicant.

8. AUTHORITY TO SIGN
The Applicant acknowledges that he/she/they are authorized to sign the Owners Booking Form on behalf of all persons who will occupy the property for the period for which it has been booked and that all those persons are aware of the Booking Conditions. The Applicant shall be a member of the party occupying the property and be over the age of 18 years, and is/are required to acknowledge the following:-
a) Each member of the party must be listed on the Owners Booking Form and any change in the members of the party shall be notified in writing to the Owners as soon as is practicable who may, at their discretion, refuse to accept any such change in which event the booking shall be deemed to have been cancelled, subject to Clause 5 above.
b) The property details state the maximum number of persons permitted to occupy the property and grounds. Any breach of this provision will constitute a breach of contract whereupon the Owner may terminate the booking forthwith in which event all monies paid by the Applicant will be forfeit.
c) The Owner reserve the right to refuse admittance to any party if in the Owner’s absolute opinion the Applicant or any person of the group is unsuitable for the property due to age, ill health, disability, inexperience or any other good and proper reason not otherwise being a breach of these conditions. In such an event, all sums paid by the Applicant shall be repaid in full and the Contract shall be discharged without further liability on either party.
d) The Owner reserve the right to re-possess the property at any time where damage has been caused by the Applicant or any member of the group or in the Owner’s absolute opinion is likely to be caused by the Applicant or any member of the group or other persons visiting the property at the invitation of any such person. In such event, the Owner shall not be liable to make any refund whatsoever.
9. ELIGIBILITY
Bookings will not be made from:
a) Applicants under the age of 18 years, and
b) Groups of single persons under the age of 25 or single sex groups, except by prior arrangements.

10. THE TENANCY
This agreement is made on the basis that the property is to be occupied by the Tenant for a holiday as mentioned in the Housing Act 1988 Schedule 1, paragraph 9 and the Tenant acknowledges that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.

11. TENANTS’ OBLIGATIONS
The tenants agree:
a) To pay for any losses or damages to the property, including contents however caused. (Reasonable wear and tear excluded) unless the cost of making good such loss or damage can be fully recovered under any householder’s insurance policy maintained by the Owner.
b) To take good care of the property and leave it in a clean and tidy condition at the end of the tenancy. A cleaning service is not provided during the tenancy unless otherwise requested/agreed.
c) To permit the Owner and any Agents or Licensees reasonable access to the property.
d) Not to part with possessions of the Property or share it except with members of the party identified on the Booking Form.
e) Not to cause any annoyance or become a nuisance to occupants of adjoining premises.

12. RISK

a) The use of the property or any amenity that may be provided by the Owners are entirely at the Tenants’ risk and no responsibility can be taken for any loss, damage or injury to persons who make use of them or any belongings of the persons who use them.
b) All cars and other vehicles are parked entirely at the Tenants; risk. The Owner can take no responsibility for any loss or damage to any car, vehicle or any contents thereof.
c) Whilst the Owner will Endeavour to return any baggage or personal property left behind after the holiday (subject to a charge which may be deducted from the deposit) they can take no responsibility in respect thereof.
d) The Tenant must be entirely responsible for the safety of any children staying in the property and the surrounding area, or being there at their invitation.
e) The Owner can take no responsibility for any loss or injury to any pet or horse that uses the property.

13. DURATION
The property is accessible no earlier than 3.00 pm on the day of arrival and must be vacated no later than 10.00 am on the day of departure unless otherwise agreed. Weekly breaks are run Saturday to Saturday unless otherwise agreed. The period booked cannot be extended unless approval in writing is given by the Owner. Tenants will be liable for any costs incurred because of authorized extension.

14. NON-AVAILABILITY OF PROPERTY
If for any reason beyond the Owners control the property is not available on the date booked (owing to fire damage for example) or the property is unsuitable for holiday letting, all rent and charges paid in advance by the Applicant will be refunded in full but the Applicant shall have no further claim against the Owner.

15. COMPLAINTS
All complaints should be notified to the Owner so that the matter can be investigated and, if necessary, remedial action taken. In no circumstances will compensation be paid in respect of complaints raised after the tenancy has ended in circumstances when the Tenant has not drawn the matter to the Owner’s attention, or has denied the Owner the opportunity of investigating the complaint in order to put the matter right during the tenancy.

16. PETS
Regretably, no dogs or pets are allowed in the cottage under any circumstance.

17. INVENTORY
A comprehensive inventory is provided in the property. Any discrepancy with the inventory must be reported to the Owner within 24 hours of arrival, otherwise it will be assumed that the inventory is correct.

18. SECURITY DEPOSIT
Applicants/Tenants are required to lodge a Security Deposit of £50.00. This sum will be held to cover any accidental losses, or damage; and additional cleaning charges which may arise if the property is left in an unsatisfactory condition.
Charges for replacement items, and/or extra services may be deducted from this security deposit. The deposit, less any deductions if necessary, will be refunded within 5 working days to the Tenant after their tenancy ends.

19. ACCESS
The Owner’s other representatives shall be allowed access to the property at any reasonable time during the tenancy.

20. BREACH OF CONTRACT
If there shall be a breach of any of these conditions the Owner reserves the right to re-enter the property and terminate the tenancy without prejudice to any other rights and remedies of the Owner. In event of any discrepancy these conditions shall prevail..